Privacy Policy

1. Controller

VelionTec EOOD
Pl. Sveti Nikola 1
8142 Chernomorets
Bulgaria

E-mail: support@veliontec.com

VelionTec EOOD operates digital platforms for the provision of licensed software, configurations and digital content.

2. General Information on Data Processing

The protection of your personal data is important to us. We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

Personal data is any information relating to an identified or identifiable natural person.

3. Access Data and Server Log Files

When you visit our website, information is automatically transmitted by your browser to our server.

This may include in particular:

• IP address
• date and time of the request
• browser type and browser version
• operating system used
• referrer URL
• hostname of the accessing computer

This data is processed to ensure the technical operation and security of the website.

The legal basis for processing is Art. 6(1)(f) GDPR.

4. Contract Processing for Digital Products

If you purchase digital products via our platform, we process personal data to perform and process the contract.

This may include in particular:

• name
• e-mail address
• billing address
• order information
• license or activation information

The processing is carried out for the purpose of fulfilling the contract in accordance with Art. 6(1)(b) GDPR.

5. Payment Processing

For the processing of payments we use external payment service providers.

Depending on the selected payment method, personal data may be transmitted to the respective payment provider.

This may include in particular:

• name
• billing data
• payment information
• order information
• IP address

The processing of data takes place for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.

Stripe

Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Dublin 2
Ireland

Further information about Stripe's privacy practices can be found at:
https://stripe.com/privacy

PayPal

PayPal (Europe) S.à r.l. et Cie S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg

Further information about PayPal's privacy practices can be found at:
https://www.paypal.com/privacy

6. Cookies and Consent Management

Our website uses cookies and similar technologies.

Cookies are small text files that are stored on your device and contain certain information.

To manage your consent, we use a consent management system.

This system allows you to decide on the use of certain technologies and to change or withdraw your consent at any time.

7. Data Retention

Personal data will only be stored for as long as necessary to fulfill the respective purpose.

In addition, statutory retention obligations may apply, particularly under tax or commercial law.

8. Rights of Data Subjects

Within the scope of applicable legal provisions, you have the right to:

• obtain information about your stored personal data
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• object to processing
• request data portability

If you wish to exercise any of these rights, you may contact us at any time.

9. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

The competent authority is generally the supervisory authority of your habitual residence or the location of the company.

10. SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.

You can recognize an encrypted connection by the “https://” prefix in your browser address bar.

11. Changes to This Privacy Policy

We reserve the right to amend this privacy policy if necessary due to technical changes, legal requirements or changes to our services.

The current version will always be published on this website.

The German version of this privacy policy is the legally binding version. Translations into other languages are provided for informational purposes only.